Most plumbing problems don't wait for business hours, and neither do we. Our Moodus dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in CT, and we stand behind every repair with a written warranty.
Experience matters here — a technician who's replaced a hundred water heaters spots the corroded shutoff valve or undersized gas line before it becomes a callback. That's the level of eye we send to every Moodus job.
Our trucks are stocked before they leave the yard each morning, not after a customer calls — common valves, wax rings, supply lines, and fittings ride along so a Moodus technician isn't making a parts-store run mid-repair.
A surprising number of the emergency calls we take in Moodus started as something small three or four days earlier. Here's what tends to escalate fast.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in Moodus are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
From a running toilet that's quietly inflating your water bill to a full re-pipe of an older Moodus home, our residential team handles the everyday and the extensive with the same attention to detail.
We work around your business hours where possible, not the other way around. Commercial clients across Moodus, CT rely on us for scheduled maintenance, backflow prevention compliance, and rapid response when a fixture goes down mid-shift.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Hidden slab leaks and wall leaks get located with acoustic and thermal detection equipment before we ever break into drywall or concrete, which keeps repair costs down.
Faucets, toilets, garbage disposals, and shower valves get installed to code, with old connections checked for corrosion rather than just reused out of convenience.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
We route the closest qualified technician in Moodus, and you'll get a realistic arrival window instead of a vague "sometime today."
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
We quote the job, not the hour, so a repair that takes longer than expected doesn't cost you more.
Our routing keeps trucks distributed across Moodus, CT so we can usually get to you same-day.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Moodus
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — Moodus resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Moodus customer
"Grease trap service scheduled around our closing hours so it never disrupted service." — Restaurant manager, Moodus
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Moodus
"Called about a sewer smell in the yard and they found a cracked cleanout instead of a full line problem — cheaper fix than I braced for." — Homeowner, Moodus
We cover Moodus proper and the nearby unincorporated areas throughout Moodus, CT, and dispatch routes the closest available truck regardless of which zip you're in.
If you're near Moodus but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our Moodus dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Anything actively leaking, flooding, or leaving a Moodus home without water gets emergency priority, day or night.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Regularly. Moodus has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
Emergency and after-hours calls are priced clearly at the time of dispatch — you'll always be told the rate before committing.
We cover Moodus and a broad radius of surrounding communities throughout Moodus, CT — see the coverage list below for specific zip codes.
Same-day replacement is common, though tankless conversions or unusual venting setups may need a short follow-up visit to finish code-compliant venting.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across Moodus, CT — call +1-844-833-0201.
Call +1-844-833-0201